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Here to Help

Have a question? You may find an answer in our FAQs. But you can also contact us:

Call Us:703-261-9093 Madison Avenue, New York, Ny 10065
  • Opening Hours:
  • Monday to Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 4:00 pm

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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 703-261-9093 

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm

Send us an email 

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Shipping

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

  • Easy and complimentary, within 14 days
  • See conditions and procedure in our return FAQs

WISH LIST AND COMPARE

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